This is going to be an interesting quest. It is going to be something of an adventure. If you are looking for the right bond cleaning company in Gold Coast, you will find many options at your disposal. But choosing the one that suits your needs the best is going to be something of a puzzle. It is going to be challenging and exciting at the same time. Let’s make it more interesting and fun for you. Let’s give you a few tips that will help you find the right end of lease cleaning company for your house within a matter of few days.
Always Read Reviews And Referrals
This is the first rule of the book. You can have a look at their customer reviews and feedback on their official website. Go through both positive and negative comments. But then again, do not rely on their website completely. It is better to go on their social media profiles as well. Have a conversation or detailed discussion about their services with their previous clients. You can also go to a third-party review site on the internet that gives ratings to such companies online. When going with reviews and references, how can you ignore what your friends and family members have experienced? Do give their recommendation a serious consideration if you want to land the best bond back cleaning company in Gold Coast.
Check For Their Insurance Coverage
Insurance coverage is very important. Any professional cleaning company in Gold Coast should have certified insurance policies. You must check the credentials of their policies as well to understand whether they cover any probable damages or not. It should also take into account any unexpected incidents, misjudgements, or accidents that may happen on your property. For example, ifs any of the cleaning staff members breaks any of your expensive items or probably injures himself while he is in the process of cleaning your home, all of this should be covered in the insurance policy of the cleaning company.
1. What Is The Quality Of Their Service?
This can be ascertained if you ask the end of lease cleaning company the right questions. These can be:
- What kind of cleaning products and equipment do you use?
- Do you have all your cleaning supplies with you?
- Are your cleaning supplies environmentally friendly?
- Are you a proponent of green cleaning solutions?
- Do you disinfect homes and also use sanitizers?
- What techniques do you use to keep children and pets away from any cleaning solutions and chemicals?
- Is your staff well trained to handle the cleaning equipment and contain any fumes and odors that might emanate from the cleaning solutions?
So yes, you need to come up with a few questions to ask the cleaning company if you want to gauge the quality of service that they provide. Just depending on written testimonials and videos is not going to be enough.
2. Experience Matters A Lot
You should always go for a cleaning company that has at least 4 or 5 years of experience in the industry. Not just that, but they should have relevant experience as well. A regular cleaning company will not be able to perform a complicated bond cleaning process. You must ask them very pertinent and pointed questions to understand their expertise and experience. Ask them about what deep cleaning methods they use if the stains and spills in your house are too stubborn. Inquire about their approach to creating a cleaning checklist. Understand what it takes to make a “one room at a time” cleaning approach successfully.
3. How Professional Are They Exactly?
The level of their professionalism is going to depend on a lot of factors. Let’s have a look at a few:
- Ask them whether they perform regular background checks on all the potential candidates and crew members to make sure if they have hired the best people for the job
- You might also request them to share a little detail about their recruitment, hiring, and training processes
- Ask them if they hire contract workers or regular staff
- Don’t be hesitant when asking for the contact information of their previous clients to understand more about their professionalism and the way they conduct their business
- Request to have a bit of a chit-chat with any of the cleaning professionals that are going to visit your home for an initial assessment and also to carry out the cleaning process
4. They Must Have The Necessary Permits And Licenses
It requires a few permits, licences, and compliance fulfilment to become a bond back cleaning company in Gold Coast. Before you hire a professional, make sure that they are not involved in any kinds of scams or frauds at all. Ask to see their certifications when you visit their physical office. You may also request any of their cleaning professionals to produce their credentials in front of you or any certifications that might shed light on the level of training they have received and their experience in the industry.
5. Pay Close Attention To Their Pricing Structure
The pricing structure of the company is very important. The bottom line is to go for a price that does not defeat the purpose of hiring a bond back cleaning company in the first place. You want a professional whose cost does not outweigh the security that you have deposited with your landlord. The price of the package is going to depend highly on the size of your apartment. Look for a company that is willing to give you a free estimate regardless of property size and its expanse. Also, if they are willing to evaluate the condition and size of your property without any charges you have found yourself a winner.
6. Ask Them For A Cleaning Checklist
It is always better to ask the company to come up with a cleaning checklist. Remember that different companies in this industry will often have different criteria for cleaning services. Some companies may not cover all your rooms. While on the other hand, a few companies may avoid areas such as your garage walls or patio. If you want your driveway to be cleaned, a few companies may charge a bit extra. Make sure that the cleaning checklist includes all the items that you want to be cleaned thoroughly, (a little more on this in later sections).
7. Background Check On Their Employees
Background checks are very important. A company that does not exercise this function regularly cannot be relied upon. When you let a house cleaning professional inside your home, you are putting a lot of faith and trust in that individual. It is the obligation and the prerogative of the cleaning company to have regular background checks on all of their potential candidates and cleaning crew. Regardless of what their credentials are, it is their responsibility to make sure that they hire the best people for the job and only those individuals who can be trusted.
8. What About The Cleaning Supplies And Equipment?
You should not have to arrange for any cleaning supplies or equipment. While some companies do have that policy, they charge a lot less for their cleaning service. This means that you will have to spend the difference on the cleaning supplies instead. Other companies may decide to include the cost of these cleaning supplies in their final package offer. A few cleaning tools that are always going to make the cleaning process easier are:
- Microfiber cloths
- Scrubbing pads
- Vacuum cleaner
- Toilet cleaners
- White vinegar
- Plant-based cleaning solutions
9. What If You Are Not Happy With Their Service?
Is there a complaint redressal procedure with the company? If yes, you should go with their services. This means that the bond cleaning company in Gold Coast is serious about its job. It does not only invite criticism and complaints but is willing to solve those on time. If they have a system where their customers are able to get their complaints registered and problems solved, you have chosen the right company.
10. The Important Question Of Inclusion And Exclusion
In the end, we should conclude this blog with the most relevant point of all which is inclusion and exclusion. This is going to directly impact the amount of money that you have to pay to the cleaning company. It is also a very critical factor because it is going to dictate what comprises the entire cleaning package. There will be areas and segments of your property that will be excluded by the cleaning company. And then again there will be certain areas and rooms of your house that will be their priority. This means that the entire cleaning package is going to differ depending upon which end of lease cleaning or company in Melbourne you choose. Some companies might charge you a little extra for the garage while others may include this in their overall cleaning package. Some cleaning companies would ask you for a little extra amount for your balcony, patio, and driveway while others will include these areas in their cleaning checklist. So yes, in the end, make sure to get a hold of their inclusions and exclusions list before you make this choice. Happy moving!